• • • WE ARE OPEN! • • •
—Announcing our June 14th opening to clients—

Dear Lake Harriet Veterinary clients and friends:
Lake Harriet Veterinary will open to in-person appointments on June 14th and we are busily working to create a safe, efficient, and welcoming visit for you and your pets. It has been a challenging haul and we are grateful for your patience and compliance with all the changes we have made. We are looking forward to having face-to-face connections once again–we’ve missed you! All team members are now fully immunized and we will continue to wear masks and allow curbside visits for those clients that prefer to remain in their cars or outside. Here are the important points to remember for your visit:

  • We will allow only 2 people per pet inside for in-person doctor appointments in order to regulate occupancy. Regardless of Covid vaccination status they must wear a properly fitting mask.
  • Please complete the pre-exam form (formerly the curbside form) BEFORE YOU ARRIVE for your pet’s in-person doctor visit whether you come inside or remain in your car. This will be super-duper important as we have retrained staff to streamline your visit.
  • Non-doctor visits (tech or vaccine appointments) will still be done curbside so you will not need to enter the building. This will help to minimize crowding in our small lobby and help keep everyone safe.
  • All prescription medication and food pick-ups will continue to be done in our back parking lot, so clients will not need to enter the building.
  • Surgery intake appointments will also continue to be done curbside as this is a protocol that has worked well for the last 15 months.

As conditions permit, we will transition back to normal and our protocols may change over time. These changes require training and time—but our goal is always to keep you safe. Please continue to respect our clients, team members, and families who may be at risk or who have at-risk loved ones at home.

We thank you for your patience and cooperation and look forward to your next visit!

☞THIS FORM IS REQUIRED FOR ALL EXISTING APPOINTMENTS☜

Click here for Pre-Exam Appointment Form

Safety first:

Suddenly, many of us are making lifestyle choices based on safety, including distancing measures that individual businesses are taking. The current data tells us the safest approach to minimizing infection is to wear masks, decrease the number of people in close proximity to one another, and to limit the amount of time we spend together in small shared spaces. To meet these ends, we are masked during our entire time at the clinic, sanitize phones, computers, and work spaces regularly, take staggered breaks and use separate spaces for lunches, and work in dedicated and separated work spaces. In addition, we are gloved throughout the day and disinfect our hands after every encounter with a pet. All deliveries made to LHV are left outside and brought in by our employees. Please see below for general Covid-19 animal recommendations.

Appointments:

Please call 612-822-1545 to make an appointment and we will direct you to our website to complete a “pre-exam appointment form.” This form is required for all appointments. It is essential this be filled out completely so we can anticipate your pet’s medical needs and address all your concerns.

If you prefer curbside appointments: All veterinary services can still be provided “curbside,” meaning your pet will be brought into the clinic while you remain in the car. Cats must be in a carrier and dogs must be leashed to a securely fitted collar. When choosing curbside appointments, please park as close to the clinic as possible upon arrival and give us a call at (612) 822-1545. One of our team members will retrieve your pet on the sidewalk and bring it into an exam room. The doctor will call and review the physical exam and treatment recommendations. Please remain nearby the clinic and wait for your pet’s exam to complete, unless the doctor says you can leave. Payment will be collected over the phone while we complete the medical treatments, and your pet will be returned to you with any medications or written instructions.

☞ REQUIRED FOR EXISTING APPOINTMENTS ☜

Click here for Pre-Exam Appointment Form

Thank you for your understanding and patience—we look forward to seeing you!

For general questions, please call 612-822-1545 or email: lhvfront@gmail.com

Thank you, and wishing wellness to you all!

—Staff at Lake Harriet Veterinary

COVID-19 ALERT FOR PET OWNERS

At this time there is no evidence dogs, cats, or other household pets can spread COVID-19. To date, there have been no reports of pets becoming infected with COVID-19 in the U.S. The CDC is recommending that people who are sick with COVID-19 limit their contact with pets and other animals, just as they would restrict contact with other household members. As a precaution, we recommend having sufficient pet food and prescription medications on hand in case pet owners or their families need to stay home.